We have very few conditions, we ask that you read the following and enjoy your stay!
You must cancel or alter your booking AT LEAST 48 hours prior to your arrival date if you are booking directly through our website. If you have booked through Booking.com then you must give 7 days notice of cancellation and cancel directly through Booking.com. After this time, we reserve the right to charge for the full length of your stay using the debit/credit card details given at the time of booking.
Our maximum group size is 53. A 25% non-refundable deposit is payable at time of booking by debit/credit card, BACS or cheque. Bookings are not secured until the deposit has been received.
Invoices can be requested at the time of booking.
Full amount payable four weeks prior to your stay or on arrival (by prior arrangement).
Alterations to bookings must be made one week in advance or groups will be charged for no shows unless the bed spaces can be filled within this time. With exclusive booking of the hostel, it is booked on the agreement that all bed spaces will be paid for regardless of the actual number of people who arrive.
PLEASE NOTE: Some bookings may require a minimum of two nights stay e.g bank holiday. A security bond may be asked for at the time of booking to be used in the event of anti-social behaviour or damages.
Unfortunately we cannot offer dive groups/fishing trips a full refund on their booking if a cancellation is made less then a week before the booking, due to bad weather conditions. We will endeavour to fill the beds or offer a 25% refund on your booking if no beds are filled.